New Salesforce

1 About SalesForce  (In One Page) Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, analytics, and application development. The company was founded in 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company. Talking about Salesforce means talking about the number one CRM platform in the world. The concept of CRM (Customer Relationship Management) consists of bringing together the ability to know who your customers are, how they came to you, how to communicate with them, and how to make them loyal to you in a single tool. Salesforce Architecture :: Different layers of the Salesforce architecture. Multi-tenant: Salesforce stores data in a single database schema. There can be a single instance of a softw